PRIVACY POLICY
Effective Date: October 16, 2026
NUMBCHUX (“we,” “us,” or “our”) operates numbchux.com. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you browse our website, purchase artwork or other products, submit a contact form, or communicate with us.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Contact and delivery information: Your first and last name, email address, billing address, shipping address, and telephone number if provided.
Order information: Products purchased, order totals, shipping selections, transaction references, payment status, and information related to returns, refunds, or disputes.
Payment information: Information required to complete your payment is processed through the payment services available at checkout. We receive transaction information needed to manage your order, rather than your full payment-card number or security code.
Contact form submissions: Your first name, last name, email address, and any information you include in your message.
Other communications: Information you provide when emailing us, discussing a commission, or requesting customer support.
Customer account information: If customer accounts are available and you create one, information associated with your account and purchase history.
Website activity: Information such as your IP address, browser, device, referring website, pages viewed, and interactions with the website.
Marketing preferences: Your subscription status and communication preferences if you sign up for updates.
Please do not submit payment-card details or sensitive personal information through our contact forms or email.
2. How We Use Your Information
We use personal information to:
Process payments and fulfill orders.
Arrange shipping and provide order updates.
Respond to contact form submissions and other inquiries.
Discuss artwork, availability, and commissions.
Handle customer support, refunds, and disputes.
Maintain business, accounting, and tax records.
Protect the website and investigate suspected fraud or misuse.
Understand website activity and improve the shopping experience.
Send marketing communications when you subscribe or when otherwise permitted by applicable law.
Purchasing a product or submitting a contact form does not, by itself, subscribe you to promotional emails.
3. Squarespace and Other Service Providers
Our website and online store are hosted on Squarespace. Information submitted through the website may be stored and processed by Squarespace and its service providers to operate the website, checkout, customer records, forms, and related features.
Contact form submissions may also be delivered to our email account and stored by the email provider or other services connected to the form.
Squarespace collects and uses certain website activity information for its own purposes, including maintaining the security and improving the operation of its services. For more information, see Squarespace’s Privacy Policy.
We disclose personal information as needed to service providers that support our business, including:
Payment providers: To authorize payments, process refunds, and help prevent fraud.
Shipping and delivery providers: To deliver purchases and provide tracking.
Email and form providers: To receive inquiries, store correspondence, and communicate with you.
Analytics providers, if enabled: To understand website activity, subject to applicable consent requirements and settings.
Professional advisers: Such as accounting or legal advisers when needed.
Providers receive information relevant to their services. Some providers, including payment providers, also process information under their own privacy policies and legal obligations.
We may disclose information when required by law or reasonably necessary to address fraud, resolve disputes, or protect our rights or the safety of others.
4. Cookies and Similar Technologies
Our website uses cookies and similar technologies to support essential functions, including shopping carts, checkout, security, and preferences.
Depending on the tools enabled and your choices, cookies may also help us understand how visitors use the website.
Where available, use Cookie Preferences on the website to review or change your choices regarding nonessential cookies. You can also manage cookies through your browser settings. Blocking certain cookies may affect website functionality.
Changing your cookie preferences does not automatically delete information previously collected.
5. Marketing Communications
If you subscribe to updates, we may send emails about artwork, product releases, or other NUMBCHUX news.
You can unsubscribe using the link in a promotional email or by contacting hey@numbchux.com.
Unsubscribing from promotional emails does not stop necessary communications about your purchases, inquiries, or customer support requests.
6. Sale of Personal Information
We do not sell customer contact information, contact form messages, or order information for money.
Some privacy laws define “sale” or “sharing” more broadly, including certain advertising-related disclosures. Whether these disclosures occur depends on the tracking tools enabled on the website.
You can manage available nonessential tracking choices through Cookie Preferences and contact us with questions about how your information is used.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including completing orders, responding to inquiries, maintaining required records, and resolving disputes.
Retention periods depend on the type of information, our business needs, and applicable legal requirements.
Some information may remain in service-provider backups until it is removed through their normal retention processes.
8. Where Information Is Processed
NUMBCHUX operates in the United States. Squarespace and other service providers may store or process personal information in the United States and other countries where they or their service providers operate.
Privacy protections may differ between countries. Where required by applicable law, appropriate safeguards apply to international transfers.
9. Your Choices and Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information associated with you.
Depending on your location and applicable law, you may have additional rights, including receiving a copy of your information, withdrawing consent, objecting to certain processing, or opting out of certain uses.
To submit a privacy request, email hey@numbchux.com.
We may need to verify your identity before fulfilling a request. Certain information may need to be retained to meet legal obligations, administer orders, prevent fraud, or resolve disputes.
If applicable law provides a right to appeal a privacy-request decision, you may submit an appeal to the same email address.
We will not unlawfully discriminate against you for exercising your privacy rights.
10. Security
We use reasonable safeguards to help protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no website, transmission method, or storage system can guarantee complete security.
11. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms and payment services.
When you visit another website or interact with its services, that provider’s privacy policy applies to the information it collects. We do not control the privacy practices of third-party websites.
12. Children’s Privacy
Our website and store are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through our website, contact us so we can investigate and take appropriate action.
13. Changes to This Policy
We may update this Privacy Policy as our website, services, or practices change.
Updates will appear on this page with a revised effective date. We will provide additional notice when required by applicable law.
14. Contact Us
For questions about this Privacy Policy or your personal information, contact:
NUMBCHUX
Email: hey@numbchux.comWebsite: numbchux.com